Shipping Policy
Shipping Policy
Effective Date: 01/01/2025
Thank you for choosing JR23 Store! We are committed to providing you with the best shopping experience. Below is our shipping policy, which outlines the process for receiving your order from us.
1. Processing Time
Once your order is placed, we aim to process and ship it as quickly as possible. Orders typically take 7 business days to process. Processing time may vary depending on product availability, order volume, and holidays.
You will receive a confirmation email once your order has been processed and shipped. If there are any delays, we will notify you promptly.
2. Shipping Rates and Delivery Times
We offer the following shipping options:
- Standard Shipping: Delivery within 7-15 business days (rates based on your location).
- Expedited Shipping: Delivery within 4-7 business days (additional charges apply).
Shipping costs will be calculated at checkout based on your location, the size of your order, and the shipping method selected.
3. Order Tracking
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can track your order by visiting the carrier’s website and entering your tracking number.
If you have not received your tracking number, please check your spam folder or contact us for assistance.
4. Shipping Delays
While we strive to ensure timely delivery, we are not responsible for delays caused by factors beyond our control, such as weather conditions, strikes, or natural disasters. If there are unexpected delays with the carrier, we will notify you and assist in tracking your order.
5. Lost or Stolen Packages
We are not responsible for packages that are lost or stolen once they have been confirmed as delivered. Please make sure your shipping address is correct, and if you have concerns, consider shipping to a secure location.
If your package is lost in transit, please contact us immediately, and we will assist you in filing a claim with the carrier, if applicable.
6. Damaged Items
If your item arrives damaged, please contact us within 3-5 days of receiving your order. We will assist you in processing a claim with the carrier and arranging for a replacement or refund.
7. Changes to Shipping Policy
We may update this shipping policy from time to time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting. Please review this policy periodically to stay informed about our shipping practices.
Contact Information
If you have any questions regarding shipping or need assistance with your order, please contact us at:
Email: juventzrenesca23@gmail.com
Phone: +1 (717) 809-5397
Thank you for shopping with JR23 Store. We appreciate your business and strive to make your experience as seamless as possible!